Member Testimonials
"NYSHTA always keeps its members up to date with the new regulations that affect our businesses, which protects us from fines and penalties. NYSHTA makes sure our voice is heard in Albany, and there is no other resource available that can educate, represent, and protect my business the way NYSHTA has.” – Allen Fusco, Director of Operations at Holiday Inn Elmira Riverview
“The most valuable benefit of a NYSHTA membership is their advocacy. This need has never been so critical as we deal with COVID-19. The need for effective lobbying never goes away, as we often have politicians who do not realize they are proposing new laws that are detrimental to our business, and to our success.” – Michael Hoffman, Owner of Turf Hotels
“The NYSHTA team has been a critical source for NYS safety guidelines, and they have also been a strong voice with the state’s policy makers. NYSH&TA commands the respect and attention of public officials and quite often, they look to NYSHTA for guidance on potential legislation. Their team is extremely accessible and responsive, which is critical in our fast paced 24/7 business environment.” – Michael Marsch, Vice President of Operations at Merani Hotel Group
"As a NYSHTA member, we greatly appreciate their leadership. Throughout the COVID19 pandemic, we have looked to NYSHTA for their leadership on state and federal advocacy. NYSHTA has provided invaluable policy guidance on issues such as PPP, SBA loans, pandemic risk insurance, and tourism improvement districts." – Kristen Reynolds, President & CEO at Discover Long Island
"NYSHTA proved just how valuable my membership was when the COVID19 shutdowns began. NYSHTA was right there to answer my questions, and it was so nice to know that there was someone listening and someone to guide me through this crisis." – Liz Brodar, Owner of White Fences Inn
"In March of 2020, NYSHTA provided all of us the most important benefit given in the last century: the ability to stay open as an “essential business.” This is a monumental example of both the tact necessary to work with Albany, and the determination of NYSHTA and their partners to lead our industry.” – William Gunther, MS, CHA, R.I.T. Inn & Conference Center
"I have consistently seen more warm referrals and year over year portfolio growth. That's all the proof I needed to realize that Preferred Partnership with NYSHTA was the best investment of my money and my time." – Andy Carroll, Territory Manager at Heartland Payment Systems
