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New York State Hospitality & Tourism Association

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  • Home
  • About
    • Our Team
    • Board of Directors
    • Contact Us
  • Membership
    • Member Savings Programs
    • Testimonials
    • Directory
    • Member Benefits
    • Member Savings Through Champion Health
    • Dues/Contributions
    • Member Login/Pay Dues
    • Membership Application
  • Advocacy
    • 2025 Advocacy Priorities
    • Short-Term Rental Law Webinar
    • Short-Term Rental Legislation
    • 2024 Mid-Year Report
    • 2024 End of Session Recap
    • Tourism Advocacy Day
  • Events
    • NYSHTA Events >
      • RECAP: 2025 Central NY Legislative Breakfast
      • RECAP: 2025 Capital Region Legislative Breakfast
      • RECAP: 2025 Catskills Legislative Breakfast
      • RECAP: 2025 Advocacy Conference
      • RECAP: 2024 Stars of the Industry Awards
      • RECAP: 2024 Hospitality Summit
      • RECAP: Syracuse Legislative Networking Reception
      • RECAP: Dutchess County Legislative Reception
      • RECAP: Warren County Legislative Reception
      • RECAP: 2024 Advocacy Conference
      • RECAP: Rochester Legislative Reception
    • 2024 Stars of the Industry Winners
    • Calendar
  • Education
    • Foundation >
      • Professional Scholarships
      • Student Scholarships
  • Sponsor
  • NYS Destinations
    • View All Locations
    • New York State Map
    • Group Tours
    • Meetings
    • Submit an RFP
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Event
​Partners
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Smoke Signals (Lake Placid, NY)
NYSHTA and NYSRA members came together for an industry-inclusive networking reception to kick off the Hospitality Summit.

Attendees enjoyed open bar, appetizers, and networking at Smoke Signals restaurant in Lake Placid, which overlooks Mirror Lake and the High Peaks.
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Strategy & Outlook
The industry's lobby team discussed a strategic plan to the 2024 Legislative Session. Attendees got an inside look at the main issues and learned how they can get involved in representing the industry at the local level.


NYSHTA and NYSRA's Government Affairs teams discussed:
  • Short-term rental legislation
  • Wage theft legislation
  • ADA website lawsuits​
  • Predictive scheduling
  • Dedicated tourism funding initiatives, and more!

Panelists:
NYS Senator George Borrello
Sam NeJame, Greenberg Traurig
Chris Duryea, Statewide Public Affairs

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Addressing Modern Challenges in the Hospitality Workplace
Scott Rogoff and Lee Jacobs of Barclay Damon law firm discussed issues affecting NYS hospitality employers. Scott and Lee shared how to avoid legal pitfalls relating to new marijuana laws and the migrant crisis, and helped attendees understand their rights as employers.


Topics of discussion included:
  • Marijuana law (legality, testing, substance abuse)
  • Navigating the migrant crisis
  • Disability/protected classes
  • Background checks & avoiding liability when conducting interviews
  • Questions employers can/cannot ask
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Charles Ryan Minton, Hotelier & Bestselling Author
Ryan Minton is a Customer & Employee Experience Expert, Keynote Speaker, and Bestselling Author. He has represented high profile brands such as Hilton Hotels Worldwide, Marriott International and InterContinental Hotels Group.


By providing your customers with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition. But what we often forget is that great customer experience starts with happy employees. At the Hospitality Summit, Ryan shared immediate, low-cost solutions to transform your workplace into a customer-centric enterprise.

​Click here to buy
Ryan Minton's book,
Thanks for Coming In Today, on Amazon!
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National Grid & Livingston Energy Group
Whitney Skeans from National Grid shared how working with utilities can reduce energy costs through rebates and programs.

Cathy Kenny-Wilkerson of Livingston discussed EV incentives and opportunities available to attendees.
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Networking with Attendees, Exhibitors, and Industry Partners
Event attendees from NYSHTA and NYSRA spent time meeting with industry vendors who offer valuable products, services, and business solutions that members can benefit from. 

Without the support of our partners and sponsors, it would not be possible to hold relevant and engaging educational opportunities and events for our 1,000 members.

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We would like to thank all Hospitality Summit sponsors
& partners 
who helped make this event a successful one!
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​Copyright New York State Hospitality & ​Tourism Association.
​All Rights Reserved.


24 Aviation Road Suite 208  |  Albany, NY 12205
Phone: (518) 465-2300 | [email protected] | sitemap
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