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Workshop: From Chaos to Clarity: Streamlining Operations
Kasey Anton, Spark Business Consulting This session helped operators identify where they’re losing time and money—and how to fix it. Attendees learned systems to streamline operations, reduce stress, and boost profits and walked away with a simple action plan to create a business that works for them. |
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Swipe Fees Under Fire: Interchange Fees in NY
Brennan Duckett, National Restaurant Association Kevin Dugan, NYS Restaurant Association Interchange fees, often referred to as “swipe fees”, are a growing burden on hospitality businesses already grappling with slim margins and rising costs. This session explained current efforts, fees on sales tax and other non-revenue items in NYS. Attendees learned what’s happening at the legislative level, how it could affect their business, and how they can help support fairer financial practices in the hospitality industry. |
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Lunch Keynote: Leading with the Right Mindset
Jason E. Brooks, Franchise Operations Executive & Hospitality Coach Hospitality professionals juggle managing, leading, and coaching every day—but timing is everything. Jason E. Brooks will share how to balance these roles to build stronger teams through better communication and relationships. |
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Networking with Attendees, Exhibitors, and Industry Partners
Event attendees from NYSHTA and NYSRA spent time meeting with industry vendors who offer valuable products, services, and business solutions that members can benefit from. Without the support of our partners and sponsors, it would not be possible to hold relevant and engaging educational opportunities and events for our 1,000 members. |
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Stay tuned for the date and location of the 2026 Hospitality Summit!