​Event
​Partners
Woodcliff Hotel & Spa (Rochester)
NYSHTA and NYSRA members came together for an industry-inclusive networking reception to kick off the Hospitality Summit.

Attendees enjoyed open bar, appetizers, and networking on the Woodcliff's picturesque West Patio. 
Leadership Workshop: Forecast Fluency

Russ Webb, Bay Area Apartment Assoc.
This workshop guided attendees through the invaluable skill of intuitive foresight — the ability to track trends from the past, present, and future.

​Russ Webb shared how to identify trends and focus on what will best enable your organization’s mission advancement.
Harnessing AI in Hospitality: Foundations & Tech Trends

Levi Neuland, The Martin Group
Levi Neuland will provide a foundational overview of AI, tailored specifically for hospitality professionals. Learn the basics of generative AI and explore best practices to enhance your operations, customer service, and overall business efficiency.
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Mark Walz, SpotOn
Mark Walz guided attendees through the crucial considerations when selecting and integrating hospitality tech systems, ensuring you stay ahead in this rapidly evolving industry.
Insights from NYS Liquor Authority Chair Lily Fan

Lily Fan, NYS Liquor Authority Chairwoman
Lily Fan discussed the evolving landscape of New York State’s liquor regulations. In this session, Chairwoman Fan provided key updates on compliance requirements, recent legislative changes, and enforcement trends affecting hospitality establishments.

Attendees gained valuable insights into best practices for licensing, responsible service, and how to navigate the complexities of alcohol regulation in New York.
Lunch Keynote: The Business Case for Building an Inclusive Culture

​Gerry Fernandez, Multicultural Foodservice & Hospitality Alliance
Gerry Fernandez, Founder of MFHA, the Multicultural Foodservice & Hospitality Alliance will share tips, tools, insights, and best practices backed up by data to help lodging and foodservice operators build a culture that works for all.

Gerry was named to 'Nation's Restaurant News' 2018 Power List of...
“The 50 Most Influential People in Foodservice”
Networking with Attendees, Exhibitors, and Industry Partners
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Event attendees from NYSHTA and NYSRA spent time meeting with industry vendors who offer valuable products, services, and business solutions that members can benefit from. 

Without the support of our partners and sponsors, it would not be possible to hold relevant and engaging educational opportunities and events for our 1,000 members.

​We would like to thank all Hospitality Summit sponsors &
partners who helped make this event a successful one!
Stay tuned for the date and location of the 2025 Hospitality Summit!