Best practices for nysh&ta members
In the past month, NYSH&TA has become the go-to resource for all members seeking answers to everything from SBA Loans to Employee Retention Credits to signing up to be considered for emergency government contracts. NYSH&TA has created a best-practices, member-to-member, resource page where YOUR new ideas might help fellow members stay in business.
Please consider filling out the survey and sharing "best practices" that you have implemented at your property – it is crucial to have an open forum in these trying times and pass along helpful information to your fellow members – we’re all in this together. All submissions will be added in the section below.
Please consider filling out the survey and sharing "best practices" that you have implemented at your property – it is crucial to have an open forum in these trying times and pass along helpful information to your fellow members – we’re all in this together. All submissions will be added in the section below.
NEW Operating Guidelines/Best Practices: NYS Hospitality Industry
NYSH&TA has compiled a detailed outline of operating guidelines and best practices in an effort to support and offer
helpful information to our lodging members during these uncertain and unprecedented times.
This document is an overall best-practices and operating guide and will likely need to be adjusted to fit the exact needs of individual properties. The document does not constitute legal advice. Click here to view NYSH&TA’s Operating Guidelines & Best Practices.
NYSH&TA has compiled a detailed outline of operating guidelines and best practices in an effort to support and offer
helpful information to our lodging members during these uncertain and unprecedented times.
This document is an overall best-practices and operating guide and will likely need to be adjusted to fit the exact needs of individual properties. The document does not constitute legal advice. Click here to view NYSH&TA’s Operating Guidelines & Best Practices.
Feedback from Members
- "Plexiglass hung from the ceiling at your front desk to protect the guest and your front desk worker."
- "Place a banquet table in front of your Front Desk to help guests maintain proper Social Distancing. "
- "Rooms are not being touched for 3 days after they are vacated."
- "Letter is given at check in to explain that stay over service will not be performed but guests can request extra amenities be left outside their door (or picked up at the desk) at any point during their stay."
- "We have shut down floors to the point of turning off the electricity to the rooms to save on energy costs."
- "Close off all areas possible to reduce the need to sanitize areas."
- "Place a basket for guests to drop off their keys at check out for sanitation."
- "Reduce trash pick-ups."
- "Running credit cards previous to arrival manually."
- "Insuring all linens (inclusive of bedspread and decorative pillows) are processed between guests."
- "Not servicing rooms between nightly stays."
- "Possibly leaving the room idle for three days before processing laundry, waste baskets etc."
- "72 delay in cleaning checkouts."
- "The use of hospital grade disinfectant."
- "No housekeeping service on stay overs."
- "Breakfast To Go bags only."
- "All non-essential amenities out of room."
- "The best thing we did early on in the game is created a Facebook group page that only our employees can be a part of. This was the fastest thing we could come up with to mass communicate information daily to our team members. Our group has continued to join and has been a lot of fun to keep us all in communication during these trying times."
- "Since pillows take so long wash, ours are all double cased to protect our guests."
We will continue adding to this list as we receive submissions.
