Education & Training

S.T.A.R.T. (Skill, Tasks, and Results Training)

S.T.A.R.T. provides training for hospitality positions in the rooms and food & beverage divisions of a lodging operation.

Participants who complete the S.T.A.R.T. program and work in a designated hospitality position for at least 90 days can earn line-level certification from the Educational Institute, in addition to a certificate of completion for successfully passing the year-end exam.

S.T.A.R.T. Program Participants

• Niagara University
• Delaware Valley Job Corps
• National Statler Center, Buffalo
• Westchester County Workforce
• Troy Questar
• AHRC - NYC

Delaware Valley Job Corps, Callicoon , NY.

Students enrolled in the S.T.A.R.T. program at Delaware Valley
Job Corps. working on classroom exercises.

The National Statler Center for Careers, Buffalo is one of the
S.T.A.R.T. program participants.

Benefits of Teaching S.T.A.R.T.

Become a Certified Hospitality Instructor (CHI). The CHI program will enhance your knowledge and skills and sharpen your ability to convey information to students so they may be better prepared for a career in hospitality. Click here to learn more.

As a S.T.A.R.T. instructor, you receive complimentary membership to NYSH&TA and AH&LA. For a membership application, click here.

If you are a current S.T.A.R.T Workforce Development participant click on links below for curriculum order forms:

S.T.A.R.T. 1st Edition High School Order Form, click here.
S.T.A.R.T. 1st Edition Workforce Form, click here.
S.T.A.R.T. 2nd Edition High School Order Form, click here.
S.T.A.R.T. 2nd Edition Workforce Order Form, click here.

For more information on the S.T.A.R.T. program at the national level, visit www.ei-ahla.org.

For more information on the S.T.A.R.T. (Skills, Tasks, and Results Training) program, contact Kelly Boucher, Education & Events Manager at kelly@nyshta.org or call her at (800)642-5313.